JRB Continuous Improvement Award

Over the last 12 months or so, Duro-Last and our sister companies that make up JRB Enterprises have been working toward becoming “lean” throughout all companies. Over 200 employees attended the initial Lean 101 training at Delta College in Saginaw, Michigan, where they were presented with the concept of “principles” and their importance to the organization. All participants were asked, “What are the principles of JRB?” Their ideas were distilled down to the following ten:

1. A culture of open communication, integrity, innovation, respect, involvement, support, equality, and trust.

2. Customer service that is on-time, high quality, and committed to satisfaction for all customers, both internal and external.

3. A commitment to:

  • 100% first-time quality;
  • The identification and elimination of waste;
  • Root cause problem resolution; and
  • Continuous improvement.

4. Base decisions on long-term focus, while maintaining the health of the business.

5. We are a process focused business.

6. Empower leaders at all levels to provide mentoring, coaching, training, and support to help everyone in the process.

7. Immediately correct all problems.

8. Make decisions by considering all options, then implement rapidly.

9. Support continuing education, learning, and self-improvement.

10. Develop, support, and recognize an individual’s pride in workmanship.

Since the initial training began, it became apparent that all employees should be educated about lean practices and principles. Training is now in full swing and there have been several “success” stories throughout all of the companies.

The JRB Lean Committee, made up of 29 employees representing all companies, recently announced a quarterly award – the JRB Continuous Improvement Award – that recognizes a work group with a completed lean implementation that has produced a significant gain for JRB. Improvements and achievements are evaluated and voted on by the JRB Lean Committee.

The Duro-Last Accessories department in Saginaw was recently presented with the inaugural JRB Continuous Improvement Award. The department has undergone a complete transformation throughout the past year; reducing process waste and implementing lean initiatives which has improved the overall department performance along with a higher output productivity rate of +16.4% in just the last three months. The department is focused on continuous improvement and is currently implementing additional lean initiatives to further reduce overall lead time, increase productivity, and sustain high quality.

Congratulations to the Duro-Last Saginaw Accessories Department for your implementation of lean and dedication to continuous improvement.

Duro-Last Saginaw, Michigan Accessories Department

Duro-Last Roofing, Inc. Recognized at Restaurant Facility Management Association’s National Conference

Duro-Last Roofing, Inc. was recently recognized with two awards during the Restaurant Facility Management Association’s (RFMA) National Conference, February 6 – 8, 2011, in Long Beach, California.

John Deal, National Sales Manager, was recognized by RFMA as the “Vendor of the Year” for 2010. John has been a member of RFMA and its Education Committee since its inception in 2004. John currently holds the title of Co-Chairman of the Education Committee and sits on the Magazine Editorial Board for RFMA’s new Facilitator magazine.

John Deal receiving Vendor of the Year award from Chairman of RFMA, Danny Koontz with Ruby Tuesday Restaurants.

“It was a surprise to be recognized as ‘Vendor of the Year’ for RFMA,” said Deal. “I enjoy being involved in such a dynamic organization where I am able to network and build relationships with facility managers and vendors throughout the restaurant industry. I would like to thank the members of the Education Committee for their hard work and my co-chair, Curt Sawan of Darden Restaurants, for all of his guidance and cooperation. A special thanks to Debi Kensell, Education Manager for RFMA. She does an amazing job and together we were able to meet all the goals of the education committee this year,” concluded Deal.

Duro-Last was also recognized by Darden Restaurants as “Vendor of the Year” for 2010. Over 8 million square feet of Duro-Last roofing membrane have been installed on 1,138 Darden restaurants since 1987.

John Deal with Darden Restaurants Vendor of the Year award.

“It is an honor to be recognized by Darden as their ‘Vendor of the Year,’ said Deal. “We value our relationship with everyone at Darden and enjoy working with them to service their customers.”

Darden’s team of 35 facility managers recently visited Duro-Last’s headquarters in Saginaw, Michigan, where they were given a tour of the manufacturing facilities and met with management to discuss the benefits of the Duro-Last roofing system.